Plexian Casino Privacy Policy
This Privacy Policy explains how Plexian collects, uses and protects the personal information you provide when you register with us, use our services or visit our website. We take your privacy seriously and describe below the types of information we gather, how we use it, who we share it with and the rights you have in relation to your data.
Types of data we collect
Personal data
When you register an account or verify your identity we collect personal data such as your full name, date of birth, address, email, telephone number and identification documents where required for verification.
Technical data
We collect technical information including IP address, device and browser details, operating system, and information about your use of the site such as pages viewed, session times and crash logs. This helps us keep the service secure and working smoothly.
Transactional data
Transactional records cover deposits, withdrawals, bets, game history and payment method details. We also retain records of communications with our support team and any documents you upload for KYC or fraud checks.
How we use your information
We use your data to operate and improve our services, process transactions, carry out identity checks and comply with legal and regulatory obligations such as anti-money-laundering and age verification. With your consent we may also use contact details for marketing communications, which you can withdraw at any time.
Data protection practices
We apply appropriate technical and organisational measures to protect your information, including encryption in transit, access controls and staff training. Access to personal data is limited to authorised personnel and third-party providers who need the information to provide services on our behalf.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, performance analytics, personalisation and advertising. You can manage cookie preferences via the cookie banner on our site or through your browser settings. Disabling certain cookies may affect site functionality.
User rights
You have rights under data protection law including the right to access, correct or erase your personal data, request restriction of processing, object to processing and obtain a copy of your data in a portable format. You may also withdraw consent to marketing at any time.
Access, correction and deletion
To exercise your rights log in to your account where applicable or contact us at [email protected]. We will verify your identity before acting on requests to protect your account and may refuse requests where retention is required for legal or fraud-prevention reasons.
Information sharing and third parties
We share data with payment processors, identity-check providers, game and platform partners, fraud-prevention services and analytics suppliers. Some providers may process data outside the UK; where this happens we put in place appropriate safeguards to protect your information.
Privacy policy updates
We may update this policy from time to time. When we make significant changes we will notify you by email or by publishing a notice on our site. Continued use of our services after changes indicates acceptance of the updated terms.